Khelovi Terms and Conditions — Clear & Transparent Gaming Rules

Please read our Terms and Conditions carefully before using the Khelovi platform. By creating an account, you agree to abide by these terms.

General Rules Account & Registration Bonuses & Promotions Payment Policy Gaming Rules Prohibited Activities Responsible Gaming Dispute Resolution

About Khelovi Terms and Conditions

Welcome to Khelovi. These Terms and Conditions form a legal agreement between you and Khelovi. By creating an account on the Khelovi platform, you voluntarily agree to comply with these terms. We recommend checking this page regularly, as we may update it from time to time.

Khelovi is a licensed online gaming platform. We offer a wide range of gaming services to players in Bangladesh, including casino games, slots, Sports Betting, and fish games. Our goal is to ensure every player enjoys a safe, fair, and entertaining gaming experience — and our Terms and Conditions are built around exactly that, creating equal opportunities and a transparent environment for all.

These Terms and Conditions apply to all users of the Khelovi platform. If you disagree with any of these rules, we respectfully ask that you refrain from opening an account or using the platform. If you have any questions, please reach out to our customer support team.

Important Notice

Please read these Terms and Conditions in full before opening an account. By registering, you automatically agree to comply with all rules stated herein.

Main Rule Categories

The most important highlights of Khelovi's Terms and Conditions at a glance

Account Register

Only individuals aged 18 and above are eligible to open an account. Providing accurate information is mandatory.

Bonus Rules

Each bonus has its own terms and conditions. Withdrawals are not permitted until the wagering requirements have been met.

Payment Policy

Specific payment methods are accepted for deposits and withdrawals, each with their own limits.

Gaming Behavior

Play It All for those who should not be gaming. Khelovi enforces strict rules to ensure fair play.

Prohibited Activities

Fraud, multi-accounting, bonus abuse, and money laundering are strictly prohibited.

Responsible Gaming

Khelovi supports responsible gaming. Tools for setting limits and self-exclusion are available whenever you need them.

Account Registration & Eligibility

To open an account with Khelovi, you must meet the following requirements:

Age: You must be at least 18 years of age. Account registration by minors is strictly prohibited.
Accurate Information: During registration, you must provide your full name, date of birth, address, and contact details accurately.
One Account: Only one account is permitted per person. Creating multiple accounts may result in all accounts being suspended.
Password Security: Keeping your account password confidential is your responsibility. Do not share it with anyone.
KYC Verification: Identity verification (KYC) must be completed before making a withdrawal.

Khelovi reserves the right to verify any account's information at any time. Registering with false information may result in permanent account closure and forfeiture of all balances.

Bonus & Promotion Rules

Khelovi offers a variety of bonuses and promotions. Each offer comes with its own terms that must be followed:

Wagering Requirement: Most bonuses require a minimum wagering amount to be completed before any withdrawal can be made.
Time Limit: Each bonus has a set expiry period. Once expired, the bonus will be automatically forfeited.
Game Restrictions: Some bonuses can only be used on specific games.
Maximum Bet: A maximum bet amount may apply while a bonus is active.
Single Use: The same bonus cannot be claimed more than once by the same person, household, IP address, or device.

Khelovi reserves the right to forfeit any bonus and associated winnings if bonus terms are violated. If bonus abuse is suspected, Khelovi may investigate and suspend the account as necessary.

Payments, Deposits & Withdrawals

The following rules apply to all financial transactions on Khelovi:

Deposit Methods: Khelovi accepts mobile banking, bank transfers, and e-wallets. All payment methods must be registered in your own name.
Minimum Deposit: The minimum deposit amount may vary depending on the payment method.
Withdrawal Verification: KYC verification must be completed before withdrawing, and withdrawals will be processed via the same method used for your deposit.
Processing Time: Withdrawals are typically processed within 24 hours. In some cases, it may take 3–5 business days.
Third Party: Deposits or withdrawals from third-party accounts are strictly prohibited.
Currency: Khelovi supports transactions in Bangladeshi Taka (BDT).

If a suspicious transaction is detected, Khelovi may place a hold on the payment and request additional verification. As part of our Anti-Money Laundering (AML) policy, transactions above a certain threshold may require supporting documentation.

Gaming Rules & Fair Play

The following rules apply to gameplay on Khelovi:

Game Results: All game outcomes are determined by an RNG (Random Number Generator) and are regularly audited by an independent third party.
Technical Issues: If a technical issue occurs during gameplay, Khelovi will attempt to refund the bet for that round. However, this cannot be guaranteed in all cases.
Game History: Your game history and transaction records are stored within your account.
Software Usage: Using external software, bots, or automated systems to play games is prohibited.
Live Games: In Live Dealer games, the dealer's decision is final. Results will not be altered except in the case of a technical error.

Prohibited Activities

The following activities are strictly prohibited on Khelovi:

Creating multiple accounts
Impersonating another person
Bonus Abuse or Bonus Hunting
Fraudulent Activity or Collusion
Hacking, cheating, or exploiting bugs in games
Money Laundering or Illegal Financial Activity
Creating or managing an account on behalf of a minor
Using third-party funds for gaming

If any of the above prohibited activities are detected, Khelovi may permanently close the account, forfeit all balances, and take legal action if necessary.

Responsible Gaming

Khelovi believes gaming is for entertainment, not addiction. We encourage all our players to game responsibly.

Deposit Limits: You can set daily, weekly, or monthly deposit limits at any time.
Betting Limits: You have the option to set limits on your betting amounts.
Self-Exclusion: Accounts may be suspended for a fixed or indefinite period at any time.
Cooling-Off Period: A break of anywhere from 24 hours up to 6 months is available.
Reality Check: You can opt in to receive periodic reminders.

For more details, visit our Responsible Gaming View the page.

Dispute Resolution & Legal Matters

In the event of a dispute between Khelovi and a user, the following process will apply:

First Step: Contact customer support directly. Most issues are resolved this way.
Formal Complaint: If your issue remains unresolved by support, you may submit a formal complaint via email.
Third-Party Mediation: Mediation through the licensing authority is available if required.
Legal Capacity: These Terms and Conditions follow the legal framework set by Khelovi's licensing authority.

Khelovi reserves the right to update these Terms and Conditions at any time. Continued use of the platform after any changes constitutes your acceptance of the revised terms. The date of the latest update will be noted at the top of this page.

Read the terms? Join us now!

Khelovi's Terms and Conditions are transparent and straightforward. We believe in fairness. Register today and start enjoying the best gaming experience in Bangladesh.