Your Well-Being Is Our Priority

Khelovi Responsible Gaming — Keep it fun. Keep it in control.

Gaming should be entertainment, not a burden. Khelovi offers all the responsible gaming protections and limit-setting tools you need.

Our Commitment Warning Signs Protection Tools Set Limits Self-Exclusion FAQ

Khelovi's Commitment to Responsible Gaming

Khelovi believes online gaming should be a fun and controlled form of entertainment. Responsible Gaming It means knowing your limits, staying in control of your time and money, and seeking help if things go wrong. We want every player to keep a clear head while playing.

Online gaming is enjoyed by many people across Bangladesh. For most, it's simply entertainment. But for some, gaming can occasionally become a problem. Khelovi wants to make sure you never have to face that situation alone. That's why we've built a comprehensive Responsible Gaming Structure.

On this page, you'll learn how to set safe limits, recognize the signs of problematic gaming, and find out which Khelovi tools you can use to stay protected. Remember, asking for help is not a sign of weakness — it takes courage.

Why is Responsible Gaming important?

When gaming crosses the line from entertainment into addiction, it can have a serious impact on your relationships, finances, and mental health. Khelovi believes every player should enjoy gaming mindfully. Our platform offers tools to help you maintain healthy gaming habits.

On Khelovi Responsible Gaming This is more than just a rule — it's part of our culture. Every decision we make puts the well-being of our players first.

18+
Age Verification Required
24/7
Support Always Available
100%
Information Protected
5+
Protection Tools — Free of Charge
Keep in mind

Gaming is for entertainment. Chasing losses by placing more bets is dangerous. Always play within your set budget and take breaks on time.

Khelovi's Responsible Gaming Features

We are committed to giving you a healthy and enjoyable gaming experience

Personal Limit Setting

Set your own daily, weekly, and monthly deposit and betting limits. Once a limit is set, it cannot be changed easily — so it helps you make more mindful decisions.

Session Time Control

Use the session timer to avoid extended gaming sessions. When your set time is up, Khelovi will remind you to take a break and can automatically log you out if needed.

Cooling-Off Period

Activate a cooling-off period from 24 hours up to 6 weeks for a short-term break. You will not be able to log in to your account during this time.

Self-Exclusion Benefits

If you feel you need a long-term break from gaming, you can choose self-exclusion for anywhere from 6 months to permanently. This decision is intentionally difficult to reverse.

Gaming History Review

View your complete gaming and transaction history at any time. Analyze your own patterns and make informed decisions.

Connect with professional support

When you need it, Khelovi can connect you with professional counselors and support organizations. You are not alone — we are always here for you.

Warning signs of problematic gaming

If you or someone close to you shows the signs below, you should seek help right away. The first step in responsible gaming is knowing yourself.

  • Continuously placing larger bets to try to recover lost money — commonly known as "chasing losses".
  • Prioritizing gaming above family, friends, or work.
  • Repeatedly trying to cut back or stop gaming but being unable to control yourself.
  • Borrowing money or draining savings to fund gaming, leading to financial hardship.
  • Being dishonest with family or friends about the amount of time or money spent on gaming.
  • Feeling restless, irritable, or low when not gaming.
  • Turning to gaming as the only way to cope with stress, sadness, or loneliness.

Do I have a gaming problem?

Ask yourself these questions honestly:

  • Did you spend more than your budget last week?
  • Spending more time gaming than you planned?
  • Have you had disagreements with family over gaming?
  • Finding it hard to focus on work or studies?
  • Have you ever been dishonest about how much you game?

If you answered "Yes" to two or more questions, please reach out to Khelovi support. We won't judge — we're just here to help.

How to get help

Reach out via Khelovi's 24/7 live chat support. Our trained team is always ready to point you in the right direction. Support email: [email protected]

Our Protection Tools

Khelovi provides these tools free of charge for your benefit

Deposit Limit

Daily, Weekly & Monthly Limits

Session Limit

Session Time Control

Loss Limit

Stop when you hit your loss limit

Cooldown

Take a short break

Self-Exclusion

Long-Term Account Closure

Reality Check

Regular Time & Spending Updates

How do I set limits?

Setting limits on Khelovi is simple — and it's the most effective way to keep yourself protected

Why is setting limits important?

Decide how much money and time you are willing to spend before you start playing. Setting limits in advance reduces the risk of overspending in the heat of the moment. You can set these limits yourself using Khelovi's responsible gaming tools.

How does the deposit limit work?

You can set a maximum deposit amount on a daily, weekly, or monthly basis. Once the limit is reached, no further deposits can be made until that period ends. To increase a limit, a 24-hour waiting period applies — this intentional delay is there to protect you.

What is a Loss Limit?

A Loss Limit caps how much you can lose within a set period. For example, if you set a daily loss limit of BDT 500, you won't be able to place any more bets once you've lost BDT 500 that day. This protects you from chasing losses.

What is a Reality Check?

A Reality Check is a regular reminder. You can set a popup to appear every 30 minutes, 1 hour, or 2 hours, showing how long you've been playing and how much you've won or lost. This information helps keep you aware.

1 Self-Exclusion

Self-exclusion is the strongest protection tool available. If you feel you need a long-term break from gaming, this is the option to choose.

  • Duration: 6 months, 1 year, 5 years, or permanently.
  • Impact: Account login will be disabled and no marketing messages will be sent.
  • Cancelled: Cancelling a self-exclusion before it expires is intentionally made very difficult.
  • Process: Contact support chat — changes take effect within 24 hours.

2 Cooling-Off Period

A lighter but effective alternative to self-exclusion. Temporarily close your account for a set period of time.

  • Choose anywhere from 24 hours to 6 weeks.
  • Your account will be reactivated automatically once the period ends.
  • No notifications will be sent during this period.
Protection of Minors

Khelovi is strictly for users aged 18 and above. Take steps to prevent minors from accessing your device. Using parental control software is strongly recommended.

Tips for healthy gaming habits

Follow the guidance of Khelovi's expert team and keep gaming enjoyable

Set a budget first

Decide how much you are willing to spend before you start playing. Treat it as an entertainment expense — with no expectation of getting it back.

Take Regular Breaks

Take at least a 10-minute break every hour. Get up, walk around, drink some water. Never place bets when you're tired or emotionally worked up.

Play for Fun

Gaming is not a source of income. Think of winnings as a bonus, not the goal. Reflect on each session when it ends.

Talk to Someone

If you have any concerns about your gaming, talk to a family member or friend. You don't have to carry it alone — Khelovi support is also available.

Rules to remember

Gaming should always be for entertainment. Never bet with borrowed money, never use funds meant for essential expenses, and never game while under the influence.

Spend time with family

Never prioritize gaming over time with your family. A balanced lifestyle is the foundation of responsible gaming.

Frequently Asked Questions (FAQ)

Answers to the most frequently asked questions about responsible gaming

Responsible gaming means enjoying gaming within your own means. This includes setting time and spending limits, monitoring your own behavior, and seeking help when needed. At Khelovi, responsible gaming is a culture — not just a set of rules.

Log in to your account and go to the "Responsible Gaming" or "Account Settings" section. There you'll find options to set daily, weekly, and monthly deposit limits separately. Limits take effect immediately once set. Decreasing a limit applies instantly, but increasing one requires a 24-hour cooling-down period.

Yes. After activating self-exclusion, you will have the option to withdraw any remaining balance in your account. No new deposits can be made during the self-exclusion period, but please contact our support team to withdraw your existing balance.

No. Khelovi strictly prohibits users under the age of 18. Age is verified at registration. If an underage user is identified, the account is immediately closed and any deposit is refunded.

A Cooling-Off Period is a temporary break lasting from 24 hours to 6 weeks — your account reactivates automatically once it ends. Self-Exclusion is longer-term (6 months to permanent) and is very difficult to reverse before the period expires. Choose Self-Exclusion for serious concerns and a Cooling-Off Period for a short-term break.

Khelovi's support team can connect you with a professional counselor. You can also reach out to a mental health specialist or therapist. Gaming addiction is a treatable condition — don't wait to seek help.
Play Safe, Play Happy!

All of Khelovi's responsible gaming features are right at your fingertips. Register today and begin your journey on Bangladesh's safest gaming platform.

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